Elevate your customer experience with human-centred design.

Image of downward pointing arrow
Synthesising brainstorming and ideation with post-it notes

Workup is dedicated to helping you unlock desirability. We explore the difference between what people want and what they currently experience.

Desirability encapsulates the needs, goals and ambitions of the end-user. Sustainable success requires a balance between desirability, financial sustainability – viability and technical ability – feasibility.

Discover real problems that are worth solving and the micro-moments that build advocacy and trust in your brand and services.

Experience co-design and radical collaboration work processes designed to turn perceived problems into valuable opportunities.

Desirability, Viability and Feasibility Venn diagram used by Workup Limited

About

Simon Holbrook the Director of Workup Limited

Simon Holbrook

Principal & Director

Simon is a futurist, strategist and innovation leader sought out for his creativity and vision.

His expertise is in the application of human-centred design and design-thinking processes to deliver commercial results and frictionless customer experiences.

Experience

With more than a decades experience of putting design-led thinking to use in a diverse range of industries Simon possesses detailed, real knowledge in how to succeed with design in start-up’s, mature businesses and government organisations. His unique approach to innovation adapts design-led thinking methodologies and coaching skills to fuel disruptive product and service innovation.

Simon’s extensive commercial and academic background spans both the public and private sectors. He is a highly skilled facilitator and has coached executive education for Stanford University’s d.school.